Created with Child Psychologists
Loved by 26,000+ Families
Calm in Under
3 Minutes
90-Day No-Guilt
Guarantee
FAQ
Will this actually work for my child (ADHD/ASD/sensitive)?
- Built with child-development experts; sensory-first, movement/breath actions (PCIT & emotion-coaching roots).
- Each card gives 1 script for you + 1 simple action for your child. No prep, no props.
- Trusted by 26,000+ families; 94% report fewer meltdowns, 90% see change in a week — or get a refund (90-day “No Guilt”).
I’m exhausted. Is this just another thing I won’t use?
- 1–3 minutes per card. No setup, no supplies. Phone now; print later if you want.
- One-line script so you’re not guessing; do the 60-second reset together.
- If you don’t use it or don’t feel a shift, 90-day money-back guarantee.
Is my payment safe — and is this a one-time purchase?
- Secure SSL with trusted processors (Stripe/Apple Pay).
- One-time purchase — no subscriptions.
- 90-day “No Guilt” guarantee — zero-risk try.
Terms of Service
Privacy Policy
Trailies — Terms of Use & Required Legal Notices
This page explains your rights and our rules in plain English first, then the legal text. If anything here is unclear, email support@trailies.com.
1) Introduction & Contract Formation
Plain language
We’re Trailies LLC at 8080 N Central Expressway, Suite 1700, 1034 Dallas, TX 75206 United States. When you use our sites, buy our digital products, or join our subscriptions, you’re agreeing to these Terms. If you don’t agree, please don’t use our services.
These Terms of Use (“Terms”) are a binding agreement between Trailies LLC, 8080 N Central Expressway, Suite 1700, 1034 Dallas, TX 75206 United States (“Trailies,” “we,” “our,” or “us”) and any person or entity who accesses, purchases, downloads, or otherwise uses our websites, digital products, or services (the “User,” “you,” or “your”). By accessing or using any Trailies website, purchasing a Trailies digital product, or enrolling in a Trailies subscription, you agree to be bound by these Terms and all incorporated policies (including our Privacy Policy, Cookie Policy, Returns/Refunds Policy, and SMS Terms). If you do not agree to all provisions herein, do not access or use Trailies products or services.
2) Definitions
Plain language
Here’s what we mean by key terms we use throughout these Terms.
| Term | Meaning |
|---|---|
| Digital Products | One-off downloadable or streamable items (e.g., Big Feelings Deck, activity packs, audio stories sold a-la-carte). |
| Life School Subscription | The recurring digital-only membership currently marketed as “Trailies Life School” or “5 Stories for $5,” including any subsequent renewal periods. |
| Content | All text, graphics, audio, video, and other materials we make available. |
| Site | Any domain, sub-domain, app, or distribution channel operated by Trailies. |
3) Eligibility & Age Requirements
Plain language
Adults buy; kids enjoy with adult supervision. You must be 18+ to purchase or subscribe.
Trailies products are intended for purchase by adults (18+). By buying or subscribing, you represent that you (a) are at least 18 years old, (b) have legal capacity to enter into these Terms, and (c) will supervise any minor who accesses the Content.
4) Account & Access
Plain language
One household per purchase. Don’t share logins or repost our files. Make sure your device and internet work.
- Single-Household License. Each purchase or subscription grants a non-exclusive, non-transferable, revocable license for one (1) household to download, stream, and privately use the Content.
- No Sharing or Resale. You may not share login credentials, redistribute files, post our Content publicly, or use it in any commercial or educational setting without our prior written consent.
- Technical Requirements. You are responsible for a working internet connection, compatible device, and any fees associated with these.
5) One-Off Digital Products — Payment & Delivery
Plain language
Pay at checkout; we email the downloads/streams to the address you provide.
- Prices are listed in U.S. dollars or your local currency and inclusive of any applicable taxes.
- Payment is due in full at checkout.
- Upon successful payment, download links/streaming access are delivered to the email provided.
6) Refund Policy — One-Off Digital Products
Plain language
If the product page promises a refund window, you can ask within that time. We process eligible refunds to your original payment method.
- If the product page explicitly states a refund window (e.g., “30-day Happiness Guarantee”), you may request a refund within that period by emailing support@trailies.com with your order number and brief feedback.
- We reserve the right to decline a refund request that is (a) outside the stated window, (b) from a customer who has previously abused refund policies, or (c) for a product that never advertised a refund.
- Approved refunds are processed to the original payment method within 10 business days.
7) Life School Subscription
Plain language
Try “5 Stories for $5” for five days. It renews into a quarterly plan unless you cancel first. Cancel any time with one click.
7.1 Intro Offer – “5 Stories for $5”
Your initial payment of USD $5 unlocks five (5) daily stories delivered via email or WhatsApp over five consecutive days. The initial payment is non-refundable.
7.2 Automatic Renewal
- Unless you cancel, one (1) day before the end of the 5-day intro period we will email you a renewal reminder.
- If you do not cancel, your subscription automatically converts into a 3-month membership billed at USD $29 every three (3) months (“Quarterly Term”).
- You authorize Trailies to charge the payment method on file at each renewal until you cancel.
7.3 Cancellation
- One-Click Cancel. A cancellation link is provided in every subscription email and in your account dashboard.
- Cancellation is effective immediately; you retain access through the end of the current paid period.
- We do not provide prorated or retroactive refunds for unused time in a Quarterly Term. Exceptional hardship requests may be reviewed at Trailies’ sole discretion.
7.4 Free Trials, Disclosures & Compliance
We provide clear, conspicuous renewal terms adjacent to the purchase button, obtain affirmative consent, send a post-purchase confirmation email, and provide an easy online cancellation pathway consistent with U.S. negative-option and state auto-renewal requirements.
8) Price Changes
Plain language
If we change subscription prices, we’ll email you at least 30 days beforehand.
We may modify subscription pricing with at least 30 days’ notice to the email associated with your account. Continued use after the effective date constitutes acceptance of the new price.
9) Intellectual Property
Plain language
All content is ours (or licensed). You get a private, at-home use license—no reposting, reselling. Classroom or commerical use is permitted on small scale, as long as you are a certified teacher and do not share access with your entire school/organization. Broad commercial use like that is not permitted without permission.
All Content is owned by or licensed to Trailies and protected by U.S. and international copyright, trademark, and other laws. You acquire no ownership rights by purchasing, downloading, or streaming the Content. Permitted use: private, non-commercial, in-home use by your household. Prohibited uses: resale, public performance, posting excerpts online, AI training, or reverse engineering without written permission.
10) User Content & Feedback
Plain language
If you send us reviews or ideas, you’re letting us use them for marketing and improvement without additional payment.
If you send us testimonials, ideas, or feedback, you grant Trailies a perpetual, worldwide, royalty-free license to use, edit, reproduce, publish, and display that material for marketing or product-improvement purposes without further notice or compensation.
11) Disclaimers
Plain language
We provide educational content—not medical or psychological advice—and we can’t promise perfect uptime.
No Medical or Psychological Advice. Trailies Content is for informational and educational purposes only and is not a substitute for professional advice.
AS IS.
Digital Products and the Site are provided “as is” without warranties of any kind, express or implied, to the fullest extent permitted by law.
Availability. We use reasonable efforts to keep the Site and digital delivery running but do not guarantee uninterrupted or error-free operation.
12) Limitation of Liability
Plain language
If something goes wrong, our financial responsibility is limited. We’re not liable for indirect or special damages.
To the fullest extent permitted by law, Trailies shall not be liable for any indirect, incidental, special, exemplary, or consequential damages, or for any loss of profits, revenue, data, or use, arising out of or related to your use of the Content or Site, even if advised of the possibility. Our aggregate liability shall not exceed the amounts you paid to Trailies in the preceding twelve (12) months.
13) Indemnification
Plain language
If your misuse causes us legal trouble, you’ll cover us for those losses.
You agree to indemnify and hold harmless Trailies, its officers, directors, employees, and agents from any claims, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising out of your breach of these Terms or misuse of the Content.
14) Governing Law & Dispute Resolution
Plain language
Wyoming law applies. Disputes go to binding arbitration (online or in Sheridan, WY). No class actions.
These Terms are governed by the laws of the State of Wyoming, USA, without regard to conflict-of-law principles.
Arbitration. Any dispute arising under these Terms shall be resolved by binding arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules. The arbitration shall be conducted virtually or in Sheridan, Wyoming. The arbitrator’s decision will be final and may be entered as a judgment in any court of competent jurisdiction.
Class Action Waiver. You waive any right to participate in a class action or class-wide arbitration.
15) Accessibility Statement (ADA/WCAG)
Plain language
We’re working toward WCAG 2.1 AA (moving to 2.2 AA). Tell us if you hit an accessibility snag—We’ll help and fix it.
Trailies is committed to making our Site usable by all people and aims to conform to WCAG 2.1 AA (with a roadmap toward 2.2 AA). We conduct periodic reviews, remediate issues as identified, and welcome feedback about barriers. If you experience difficulty using our Site, contact us at support@trailies.com. We will respond promptly with reasonable accommodations and remediation plans.
References: ADA guidance (DOJ) and W3C WCAG criteria.
16) DMCA Notice
Plain language
See something you believe infringes your copyright? Email us a proper DMCA notice. If your content was removed by mistake, you can send a counter-notice.
Designated Agent (email only): support@trailies.com
To submit a DMCA notice, include: (1) your signature; (2) identification of the copyrighted work; (3) identification of the material and its location (URL); (4) your contact info; (5) a statement of good-faith belief that use is unauthorized; and (6) a statement, under penalty of perjury, that the information is accurate and you are authorized to act.
Counter-notice should include: (1) your signature; (2) identification of the removed material and where it appeared; (3) a good-faith statement the removal was a mistake; (4) your name, address, phone, and consent to jurisdiction; and (5) a statement under penalty of perjury of accuracy.
Repeat Infringers. We may terminate accounts of repeat infringers in appropriate circumstances.
17) Gift Card / Store Credit Terms
Plain language
Our gift cards don’t expire sooner than five years. No cash back for store credit or gift cards—except where the law requires it.
- Expiration. Gift cards will not expire earlier than five (5) years from purchase, consistent with applicable U.S. law.
- Fees. No inactivity or dormancy fees will be assessed unless permitted by law and disclosed.
- Cash-back. We do not provide cash back or cash redemptions for store credit or gift cards, except where required by law (e.g., certain low-balance cash-out rules in specific jurisdictions).
- Escheatment. Unredeemed balances may be treated as unclaimed property per state law and remitted to authorities as required.
- Non-transferable. Not reloadable; not for resale; treat like cash—lost or stolen cards may not be replaced.
18) Export Controls & Sanctions Notice
Plain language
We screen orders. We don’t do business with sanctioned people or places. Orders may be canceled if screening fails.
You represent you are not located in, organized under the laws of, or ordinarily resident in any embargoed or comprehensively sanctioned jurisdiction and are not a restricted party under applicable trade controls. Trailies screens transactions and may refuse, cancel, or refund orders to comply with U.S. export controls and economic sanctions. We do not process orders involving restricted destinations, persons, or end uses. Orders may be canceled if screening cannot be cleared.
References: U.S. Department of the Treasury (OFAC) and the U.S. Government Consolidated Screening List.
19) Modifications to Terms
Plain language
We’ll post changes here and date them. Big changes take effect 30 days after posting.
We may update these Terms from time to time. Material changes become effective thirty (30) days after posting on the Site. Your continued use after the effective date constitutes acceptance.
20) Severability & Waiver
Plain language
If one clause is invalid, the rest still apply. If we don’t enforce something once, it’s not a forever waiver.
If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect. Failure by Trailies to enforce any right shall not be deemed a waiver of such right.
21) Contact
Plain language
Need help or have questions about your order or these Terms? Reach us here.
Email: support@trailies.com
Mail:
Trailies LLC
30 N Gould St, Suite R
Sheridan, WY 82801
USA
1) Who We Are & Scope
Plain language
Trailies LLC (“Trailies”) runs Trailies.com and related services worldwide. This policy explains what we collect, why, and how you can control it.
Trailies LLC (“Trailies,” “we,” “us,” “our”), located at 30 N Gould St., Sheridan, 82801, Wyoming, United States, provides this Privacy Policy for our websites, apps, and online services (the “Services”). For most processing we act as a “business” (U.S.) and “controller” (EU/UK/CH). For vendors processing personal information on our behalf, we bind them with data-processing terms consistent with applicable law. This policy includes jurisdiction-specific supplements for California, Colorado/Connecticut/Virginia/Texas and others, and EU/UK/Switzerland.
2) What We Collect — Notice at Collection
Plain language
Here’s every category we may collect, why we collect it, if it’s used for ads, and how long we keep it. You can change cookie/ads choices anytime.
| Category | Examples | Purpose | Sold/Shared for targeted ads? | Retention |
|---|---|---|---|---|
| Identifiers | Name, email, phone, postal address, account/order IDs | Fulfill orders, account & support, fraud/security, transactional comms, marketing (subject to consent/opt-out) | Shared for ads/measurement (e.g., hashed email). Opt-out in Your Privacy Choices. | Orders: 7 years (tax/audit); marketing contacts: 24 months after last engagement or until opt-out; support threads: 24 months. |
| Commercial info | Products viewed, cart, purchases, returns | Fulfillment, recommendations, analytics | Not sold; may be shared for measurement/attribution | 7 years (tax/audit) |
| Internet activity | IP, device/UA, pages viewed, UTMs, pixel events | Site performance, analytics, fraud, retargeting | Shared for ads unless opted out / valid GPC | Event logs: 13 months; security: 24 months |
| Approx. geolocation | City/region from IP | Localization and fraud/security | No sale; fraud use only | 13 months |
| Inferences | Interest segments, “likelihood to purchase” (non-kids) | Personalization and segmentation | Shared for ads unless opted out | 12 months |
| Kids’ data (from parent) | Child’s first name & age range; optional parent notes | Personalize kid-facing content only; no targeted ads using a child’s data | No sale/share | Delete on request; otherwise ≤ 12 months post-fulfillment |
If we ever collect “sensitive personal information,” we will disclose it here and provide the required “Limit Use of Sensitive PI” controls.
3) Sources
Plain language
You give us data directly (checkout, forms). We also collect automatically via cookies and pixels (EU/UK/CH: only after consent). Some data comes from partners when their tags run on our site.
We collect personal information (i) directly from you; (ii) automatically via cookies, SDKs, and similar technologies; and (iii) from partners when their tags load on our Services (subject to consent where required by law).
4) How We Use Personal Information
Plain language
We use your data to run Trailies (orders, support, security), improve our products, and—if allowed—measure and personalize ads. You can change these choices.
- Core operations: ordering, fulfillment, support, fraud/security, legal compliance.
- Analytics & improvement: de-identified/aggregated where feasible.
- Marketing & cross-context behavioral advertising: retargeting, frequency capping, conversion measurement, lookalike modeling on platforms (e.g., Google, Meta). In EU/UK/CH, we rely on consent for ad personalization and non-essential cookies and implement Consent Mode v2.
5) Legal Bases (EU/UK/CH)
Plain language
We collect data because we need it for your order, to meet legal requirements, to keep things secure, or because you gave consent (especially for cookies/ads).
Legal bases: contract, legal obligation, legitimate interests (e.g., security, limited first-party analytics), and consent (non-essential cookies/identifiers, ad personalization/remarketing, and any children’s processing that requires it). We keep auditable consent records and provide easy withdrawal via Cookie Settings.
6) Cookies, Pixels & Similar Technologies
Plain language
We use necessary cookies to run the site. Analytics/ads cookies are optional and off by default in the EU/UK/CH. You can update your choices anytime.
We classify cookies as strictly necessary, functional, analytics, and advertising. In EU/UK/CH, non-essential cookies/IDs are off until you consent via a TCF-compatible, Google-certified CMP; Consent Mode v2 adapts tags. See Cookie Settings for a live list and to revoke consent.
7) “Selling/Sharing” & Targeted Advertising (U.S. states)
Plain language
Some states call certain ad tech uses “selling” or “sharing.” You can opt out, and we honor GPC and other recognized signals automatically.
Where applicable (e.g., California), cross-context behavioral advertising may be deemed a sale/share of personal information. You can opt out via Your Privacy Choices or by broadcasting a supported browser signal (e.g., Global Privacy Control). We treat valid signals as a “Do Not Sell or Share / targeted ads opt-out” for that browser/device and any associated profile.
8) Your Privacy Rights & How to Use Them
Plain language
You can request access, correction, deletion, portability, and opt out of ads. EU users can also object and withdraw consent. We respond within legal timeframes.
U.S. (CA/CO/CT/VA/TX…)
Rights include access/know, correction, deletion, portability, opt-out of sale/sharing/targeted advertising, and appeal (where required). We respond within 45 days (with one permitted extension). Use support@trailies.com or Your Privacy Choices. Authorized agents permitted in CA.
EU/UK/CH (GDPR)
Rights include access, rectification, erasure, restriction, portability, objection (including to direct marketing), and withdrawing consent at any time. You may complain to your supervisory authority. Use support@trailies.com and Cookie Settings.
9) Children’s Privacy
Plain language
We don’t collect directly from kids under 13 without parental consent. If a parent gives us a child’s first name/age, it’s to personalize content—never for targeted ads. Parents can review/delete any time.
We do not knowingly collect personal information from children under 13 without verifiable parental consent (VPC). Where we collect a child’s first name and age range, we collect it from the parent/guardian for personalization only and do not use a child’s data for targeted advertising. If we learn we collected child data without required consent, we delete it. Parents may review/delete their child’s data and refuse further use. In the EU/UK/CH, we obtain parental authorization where consent is required and the child is below the local digital age of consent (13–16).
We maintain a written information security program for child data and, where legally required, obtain separate parental opt-in for any third-party disclosures.
10) How We Disclose Information
Plain language
We share data with service providers (payments, shipping, cloud, analytics) under strict contracts. We don’t send sensitive data to ad platforms.
- Service providers / processors: payment, fulfillment/shipping, hosting, security/fraud, CRM/CDP/ESP/SMS, analytics (contracted under Art. 28 GDPR and CPRA service provider terms).
- Ad/analytics partners: e.g., Google and Meta business tools for measurement and personalization subject to your choices. We identify parties in our Partners page and do not transmit sensitive data; we avoid placing raw PII in URLs; we hash matching identifiers where applicable.
- Legal/compliance & business transfers as required by law or in connection with corporate transactions.
11) International Data Transfers
Plain language
If you’re in the EU/UK/CH, we may transfer your data to the U.S. using approved mechanisms (e.g., DPF if certified, or SCCs with safeguards).
We may transfer personal information to the U.S. or other countries using one or more of: (i) EU-U.S. Data Privacy Framework (and UK extension / Swiss-U.S. DPF) once certified, or (ii) Standard Contractual Clauses plus supplementary measures. We will state our DPF certification here once active.
12) Security
Plain language
We use industry-standard protections and limit access. No system is perfect, but we work hard to keep your data safe.
We maintain reasonable (U.S.) and appropriate (GDPR Art. 32) technical and organizational measures, including access controls, encryption in transit/at rest where appropriate, least-privilege access, logging/monitoring, incident response, vendor due diligence, and periodic reviews. We do not guarantee absolute security.
13) Data Retention
Plain language
We keep data only as long as needed for the stated purpose or as required by law, then delete or de-identify it. See the table above.
We retain personal information for the periods disclosed in the Notice at Collection or, where a fixed period is not possible, by applying documented criteria (purpose, legal obligations, limitation periods, and security needs).
14) Automated Decision-Making & Profiling
Plain language
We use profiling for ad relevance and segmentation. We don’t make automated decisions that have legal or similar significant effects on you.
We conduct profiling for marketing segmentation and analytics. We do not engage in solely automated decision-making that produces legal or similarly significant effects. EU users may object to direct marketing; if our ADM meaningfully expands, we will update this notice with the required logic and impact information.
15) Financial Incentives (California)
Plain language
If we ever run a loyalty/referral program tied to your data, we’ll explain the terms and how we value your data. Currently, none.
If we offer a program involving price/service differences in exchange for personal information, we will provide a description of material terms, categories of data involved, opt-in/out methods, and a good-faith estimate of the value of the consumer’s data, as required by California law.
16) Marketing Communications (Email/SMS/WhatsApp)
Plain language
You can unsubscribe from emails any time. For SMS, we only message you with proper consent; reply STOP to opt out.
Email: We comply with CAN-SPAM (including physical address and an easy unsubscribe). SMS/Calls (U.S.): We obtain prior express written consent where required by the TCPA; you can revoke consent at any time, and we honor reasonable opt-out methods.
17) Regional Supplements
California (CPRA/CCPA)
Rights: know/access, correction, deletion, portability; opt-out of sale/sharing; limit sensitive PI (if applicable); non-discrimination; authorized agent process. We honor GPC. Use Your Privacy Choices or support@trailies.com.
Colorado, Connecticut, Virginia, Texas & others
Targeted advertising opt-out available and appeals process in CO/CT/VA. We respond to rights requests within 45 days (extensions as permitted). We honor recognized Universal Opt-Out Mechanisms where required.
EU/UK/Switzerland (GDPR + ePrivacy)
Non-essential cookies/IDs and ad personalization require prior consent; refusal must be as easy as acceptance. You can withdraw consent anytime via Cookie Settings. You have the rights listed in Section 8 and may contact your supervisory authority.
19) Changes to This Policy
Plain language
We’ll post updates here with a new date. If we make big changes, we’ll notify you and, where required, ask again for consent.
We will update this Policy when our practices materially change. We will post the updated version with a new effective date and provide additional notice and/or obtain consent where legally required (e.g., new non-essential cookies in EU/UK/CH).
Email: support@trailies.com
Postal: 30 N Gould St., Sheridan, 82801, Wyoming, United States