Frequently Asked Questions

How do I introduce Trailies to my child for the first time?

Start when everyone’s calm — not mid-meltdown. Show them the cards and say something like “Hey, I found this cool thing that helps when feelings get really big.” Let them explore and pick a card to try together. Make it feel like play, not like another thing they “have to” do.

What age range works best?

We designed it for kids 4–12, but honestly? We’ve seen 2-year-olds stomp their angry feelings out and 15-year-olds who still grab the breathing cards. Big feelings don’t check your birth certificate first.

Can this help kids with ADHD, autism, or other neurodivergent needs?

Absolutely. The activities are flexible — you can adapt them for sensory preferences, attention spans, whatever your kid needs. Lots of parents and teachers tell us it’s especially helpful because it gives kids something concrete to DO with their feelings.

How often should we use it?

Daily practice works best, especially when everyone’s calm. Think of it like learning to ride a bike — you want them familiar with the moves before they need them. Even 5 minutes a day makes a difference.

Do we need to follow the cards in order?

Nope. Pick randomly, let your kid choose, or grab whatever fits the moment. There’s no wrong way to use them.

What if my child refuses to participate?

That’s totally normal. Start small — maybe you do the activity yourself first. Make it playful, not another task. Most kids come around when they realize it’s actually kind of fun.

Can siblings share the same deck?

Yes! Works great with multiple kids. You might need to set some “everyone gets a turn” rules, but that’s just normal sibling stuff.

How long before I see results?

Some parents notice changes within a couple weeks, but consistency matters more than speed. Keep at it for at least two weeks, and remember — you’re building skills, not fixing a problem.

What makes the Big Feelings Deck different to other emotional regulation tools?

It’s not just pretty cards with feelings on them. Every activity is designed with actual child development experts and tested by real families in their messiest moments. Plus, it helps both you AND your kid learn the same skills together.

Digital vs. printed — what's the difference?

Digital = instant download, use on your phone, print at home if you want. Printed = professionally made cards that can survive real kid life, shipped to your door. Same content, different formats.

Are the printed cards actually kid-proof?

They’re made to survive normal kid chaos — thick, laminated cardstock that won’t fall apart if someone gets peanut butter on them or bends them during a dramatic moment.

What if we lose cards?

Do you offer discounts for schools or therapists?

Yes! Email us at support@trailies.com with what you need, and we’ll work something out.

Can I just buy the printed deck without the digital?

Absolutely. Choose whatever works for your family.

How long does shipping take?

6-10 days for most places in the world.

Do you ship everywhere?

Pretty much. There are a few restricted locations, but we’ll let you know at checkout if there’s an issue.

How do I track my order?

You’ll get a tracking number via text & email once it ships, so you can watch your deck make its way to you.

When do I get the digital version?

Right away. As soon as your payment goes through, check your email for the download link.

I can't find my download email?

Check spam and promotions folders first. Still nothing? Email support@trailies.com and we’ll resend it.

Can I change my shipping address?

If it hasn’t shipped yet, absolutely. Email us ASAP at support@trailies.com and we’ll update it.

What if my deck arrives damaged?

Take photos and email them to us. We’ll send you a replacement right away, no hassle.

Got your questions answered?

Now experience the calm everyone’s talking about.